Acceptance of terms
By accessing this website or engaging PrimeX Meta for services, you agree to these Terms of Service. If you do not agree, please do not use the site or our services. Where you accept these terms on behalf of a company, you confirm you have authority to bind that company.
Services
We provide software & product engineering, cloud, DevOps & infrastructure, data, AI & automation, and systems integration services. The specific scope, deliverables, timelines and fees for any engagement are defined in a separate proposal or agreement, which takes precedence over these general terms where they conflict.
Client responsibilities
To deliver effectively, we rely on you to:
- Provide accurate information and timely feedback throughout the engagement.
- Supply the necessary access, accounts, credentials and materials we need to work.
- Ensure you hold the rights to any content, data or assets you share with us.
- Use any delivered software lawfully and in line with applicable regulations.
Intellectual property
Upon full payment, ownership of custom deliverables produced specifically for you transfers to you — except for third-party components and our pre-existing tools, libraries or frameworks, which remain ours and are licensed to you for use within the delivered solution. We may reference the engagement in our portfolio unless we agree otherwise in writing.
Payment
Fees, milestones and payment schedules are set out in the relevant proposal. Invoices are due as stated; late payments may pause work until settled. Unless stated otherwise, quoted amounts exclude applicable taxes, third-party licensing and cloud usage costs, which are billed at cost.
Limitation of liability
Our services are provided with reasonable skill and care. To the extent permitted by law, PrimeX Meta is not liable for indirect, incidental or consequential losses (including lost profits, lost data or business interruption), and our total aggregate liability for any claim is limited to the fees paid for the relevant engagement.
Governing law
These terms are governed by the laws of the United Arab Emirates, and any disputes are subject to the exclusive jurisdiction of the courts of Dubai, UAE. If any clause is found unenforceable, the remaining terms stay in full effect.
Contact us
Questions about these terms? Email support@primexmeta.com or call +971 50 831 3426. You can also review our Privacy Policy to see how we handle your data.